Report a problem, request a feature or ask a question from any screen of the Athena employee app.
You are signed in to the Athena employee app.
Tap the round white button with the Athena logo in the bottom right corner of the screen. The support panel opens.
Choose to report a bug, request a feature or ask a question.
Describe what happened, or what you want the app to do. A sentence or two is enough.
Send the message.
Include these details in the message:
The screen you were on, for example Timesheets or the Schedule calendar.
What you expected to happen, and what happened instead.
The message goes to the support team. Every message is read and tracked to a resolution. The support team may contact you for more detail.
A missing tab or button is usually your company's choice, not a fault. Some features are available only where they are enabled for your company. For the list, see the Reference tables.
Your manager can tell you which features your company uses. Report anything else that is missing.
Where is the feedback button?
In the bottom right corner of every screen. It is round and white, with the Athena logo.
Is anything too small to report?
No. Send anything that looks wrong, is confusing or is missing.
The Leave tab is missing. Should I report it?
Ask your manager first. Leave is available only where it is enabled for your company.
Feature | Available |
|---|---|
Timesheets | Only where enabled for your company |
Leave | Only where enabled for your company |
Leave requests | Only where enabled for your company |
Leave cancellations | Only where enabled for your company |
Overtime figures | Only where enabled for your company |
