Getting Help and Sending Feedback

Use the athena button in the corner of the screen to report a problem or send a suggestion.

Every screen in the app has a round white button with the athena logo in the bottom right corner. This is the fastest way to reach us.

Reporting a problem or sending a suggestion

  1. Tap the athena button. The support panel opens.

  2. Here you can either report a bug, request a feature, or ask a question.

  3. Any updates or new releases will be shown in News.

  4. Describe what happened, or what you would like the app to do. A sentence or two is plenty.

  5. Send it. Your message comes straight through to the team.

What makes feedback useful

  • Say which screen you were on, for example Timesheets or the Schedule calendar.

  • Say what you expected to happen and what actually happened.

  • Anything that looks wrong, feels confusing, or is missing is worth sending. Nothing is too small.

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Every message is read by the team and tracked to a resolution. You may be contacted for more detail.

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