---
title: "Requesting leave and checking your balances"
description: "Checking your leave balances, requesting leave, and cancelling a request."
url: https://employee.help.ensembleanalytics.co.uk/en/articles/4-requesting-leave-and-checking-your-balances
collection: "Getting Started"
updated: 2026-10-29
language: en
---

# Requesting leave and checking your balances

Checking your leave balances, requesting leave, and cancelling a request.

Check your leave balances, request leave and cancel a request on the **Leave** tab.

## Prerequisites

-   The **Leave** tab is shown in your app. This is available only where it is enabled for your company. Requesting and cancelling are switched on separately. See the Reference tables.
    

## Check your balances

1.  Tap **Leave** in the bar at the bottom of the screen. The current leave year is shown at the top, then your balances.
    
2.  Tap a leave type in the row of pills. One leave type is shown at a time.
    
3.  Read the card. It shows either a bar with the days used, your total and the days remaining, or rows for **Taken (Approved)**, **Pending** and **Remaining**.
    

Your requests are listed below your balances, in tabs. For what each tab shows, see the Reference tables.

## Request leave

1.  On the **Leave** tab, tap **Request leave**.
    
2.  **Leave type**: choose the type of leave, for example Holiday or Sick, then tap **Continue**.
    
3.  **Select days**: pick your dates on the calendar, then tap **Confirm dates**.
    
4.  **Review**: check the calendar days, the working days deducted, your remaining balance, any shift conflicts during the dates, and the daily breakdown.
    
5.  Tap **Submit request**.
    

![](https://staticfiles.gleap.io/gattachments/g0jZcMNMbr9bupKOYSJExoJnDnIxs2XFNTD5pO0H6MmqNW3RCZnHjjsxKMINAsb5LNTjelA4woK.gif)

## Check or cancel a request

1.  Tap a request. **Leave Details** opens. It shows the status, the days requested, the calendar days, your remaining balance, when you asked, when it was reviewed, and any shifts that clash with the dates.
    
2.  If your manager declined the request, the reason is shown under **Decline reason**.
    
3.  To cancel, tap **Cancel request**. Athena asks you to confirm: "Your leave request will be cancelled. This action cannot be undone."
    
4.  Tap **Cancel request** to go ahead, or **Keep request** to leave it as it is.
    

## Result

When a request is sent, **Request sent** opens with "Your leave request has been submitted for approval. Responses typically arrive within 48 hours." Tap **Back to Leave** to return. Your manager decides.

## Edge cases

-   Athena can show a warning at the review step, for example when your balance is short or many people are already off. A warning does not stop you. You can still submit.
    
-   A leave request cannot carry a note in the app. If your manager needs to know something about the dates, tell them directly.
    
-   An empty request tab reads "No leave requests in this category yet."
    
-   If a part of leave is not enabled while you are using it, Athena shows a message at that moment, for example "Leave requests aren't enabled for your company." or "That feature isn't enabled for your company any more."
    

## Common questions

**The card reads "You're not enrolled in any leave schemes yet." What does that mean?**

You are not on a leave scheme. Ask your manager to enrol you.

**My balances show "We couldn't load your balances. Please try again." What do I do?**

Tap **Retry**.

**I see "No leave types can be requested in the app." What do I do?**

No leave types can be requested in the app at your company. Your manager can book leave for you.

**Can I submit a request that shows a warning?**

Yes. The warning does not stop you. Your manager decides.

**Can I add a note to my request?**

No. Tell your manager directly.

## Reference

### When part of Leave is not enabled

<table style="min-width: 50px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p data-id="d8c46dfb-dcad-4a0c-89a7-82756cd2880e">What you see</p></th><th colspan="1" rowspan="1"><p data-id="88c33982-89f6-42b7-a7db-c4c153448244">What it means</p></th></tr><tr><td colspan="1" rowspan="1"><p data-id="e8261f3b-162b-49ce-b5fe-07e1b1711aa9">No <strong>Leave</strong> tab</p></td><td colspan="1" rowspan="1"><p data-id="9c2da43b-8f0c-479c-a5f3-6106ab3efadf">Your leave is still booked and managed outside the app. Booked leave still shows on <strong>Schedule</strong> and <strong>Home</strong> but does not open when tapped. A link to a leave screen opens <strong>Home</strong> with no message</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="006ababa-b4a2-4302-812a-24c063367bef">A <strong>Leave</strong> tab with no <strong>Request leave</strong> button</p></td><td colspan="1" rowspan="1"><p data-id="203fe285-9c6b-4fb1-99d5-7d373c4c04c2">You can see your balances and request history. Requests are made through your manager</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="dd1d0eb5-c5ae-42d6-83d2-ceb60bfc7b0b">A <strong>Leave</strong> tab with no <strong>Cancel request</strong> button</p></td><td colspan="1" rowspan="1"><p data-id="f3de7b77-28eb-4b7f-ab2c-df83e494c729">You can see every detail of a request but cannot cancel it. Ask your manager to cancel it</p></td></tr></tbody></table>

### Request tabs

<table style="min-width: 50px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><th colspan="1" rowspan="1"><p data-id="5c6ca9ed-71af-4aaf-b461-b5d1fe4b9bfa">Tab</p></th><th colspan="1" rowspan="1"><p data-id="3afa2756-67a6-4566-aee1-413186b3ad05">Requests shown</p></th></tr><tr><td colspan="1" rowspan="1"><p data-id="3026b570-cddb-4604-9fc0-fd2207aa18ec"><strong>Pending</strong></p></td><td colspan="1" rowspan="1"><p data-id="c9f9c81c-6bb1-4dd9-a87a-d5bf8e697e3f">Waiting for a decision</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="c297800e-4822-4e32-be39-62ea6a9e7e95"><strong>Waiting list</strong></p></td><td colspan="1" rowspan="1"><p data-id="ca5e0c24-b203-4aba-acd2-93c6b8abdcf6">Waitlisted</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="a55c789f-c1b1-4ddb-ac0f-da5dfd25fddc"><strong>Approved</strong></p></td><td colspan="1" rowspan="1"><p data-id="8fc5269b-3bea-41e7-a346-b3feab145131">Approved</p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="1e9dc7b3-c8d7-4d02-a9a8-2f827160c5c5"><strong>Rejected</strong></p></td><td colspan="1" rowspan="1"><p data-id="6268bd89-a3ee-488c-8bd2-1f5afe6c0e2a">Declined, with the reason under <strong>Decline reason</strong></p></td></tr><tr><td colspan="1" rowspan="1"><p data-id="d6981dda-82ac-4c58-b1a1-0968bf1202b7"><strong>Cancelled</strong></p></td><td colspan="1" rowspan="1"><p data-id="11e40434-97c8-41b1-ae3d-302c7e6f3e79">Cancelled</p></td></tr></tbody></table>