Help center

Help center

All collectionsGetting StartedRequesting leave and checking your balances

Requesting leave and checking your balances

Checking your leave balances, requesting leave, and cancelling a request.

Check your leave balances, request leave and cancel a request on the Leave tab.

Prerequisites

  • The Leave tab is shown in your app. This is available only where it is enabled for your company. Requesting and cancelling are switched on separately. See the Reference tables.

Check your balances

  1. Tap Leave in the bar at the bottom of the screen. The current leave year is shown at the top, then your balances.

  2. Tap a leave type in the row of pills. One leave type is shown at a time.

  3. Read the card. It shows either a bar with the days used, your total and the days remaining, or rows for Taken (Approved), Pending and Remaining.

Your requests are listed below your balances, in tabs. For what each tab shows, see the Reference tables.

Request leave

  1. On the Leave tab, tap Request leave.

  2. Leave type: choose the type of leave, for example Holiday or Sick, then tap Continue.

  3. Select days: pick your dates on the calendar, then tap Confirm dates.

  4. Review: check the calendar days, the working days deducted, your remaining balance, any shift conflicts during the dates, and the daily breakdown.

  5. Tap Submit request.

Check or cancel a request

  1. Tap a request. Leave Details opens. It shows the status, the days requested, the calendar days, your remaining balance, when you asked, when it was reviewed, and any shifts that clash with the dates.

  2. If your manager declined the request, the reason is shown under Decline reason.

  3. To cancel, tap Cancel request. Athena asks you to confirm: "Your leave request will be cancelled. This action cannot be undone."

  4. Tap Cancel request to go ahead, or Keep request to leave it as it is.

Result

When a request is sent, Request sent opens with "Your leave request has been submitted for approval. Responses typically arrive within 48 hours." Tap Back to Leave to return. Your manager decides.

Edge cases

  • Athena can show a warning at the review step, for example when your balance is short or many people are already off. A warning does not stop you. You can still submit.

  • A leave request cannot carry a note in the app. If your manager needs to know something about the dates, tell them directly.

  • An empty request tab reads "No leave requests in this category yet."

  • If a part of leave is not enabled while you are using it, Athena shows a message at that moment, for example "Leave requests aren't enabled for your company." or "That feature isn't enabled for your company any more."

Common questions

The card reads "You're not enrolled in any leave schemes yet." What does that mean?

You are not on a leave scheme. Ask your manager to enrol you.

My balances show "We couldn't load your balances. Please try again." What do I do?

Tap Retry.

I see "No leave types can be requested in the app." What do I do?

No leave types can be requested in the app at your company. Your manager can book leave for you.

Can I submit a request that shows a warning?

Yes. The warning does not stop you. Your manager decides.

Can I add a note to my request?

No. Tell your manager directly.

Reference

When part of Leave is not enabled

What you see

What it means

No Leave tab

Your leave is still booked and managed outside the app. Booked leave still shows on Schedule and Home but does not open when tapped. A link to a leave screen opens Home with no message

A Leave tab with no Request leave button

You can see your balances and request history. Requests are made through your manager

A Leave tab with no Cancel request button

You can see every detail of a request but cannot cancel it. Ask your manager to cancel it

Request tabs

Tab

Requests shown

Pending

Waiting for a decision

Waiting list

Waitlisted

Approved

Approved

Rejected

Declined, with the reason under Decline reason

Cancelled

Cancelled

Did this answer your question?
😞
😐
😁